Services
Services and facilities for a comfortable and pleasant stay at the hotel. If you have any questions, please contact the hotel representative by phone +7 495 783 65 00 (Whatsapp is connected) or email reservations@hi-mole.ru.
IMPORTANT INFORMATION
Ice machine
ATM machine
Beverage vending machine
Free Wi-Fi
Shoe cleaning machine
Business Center
Garage and parking
Luggage room
Daily room cleaning
Laundry and dry cleaning
Room service
Gift shop
Taxi
Pillow menu
Wake-up call
Smoking is prohibited in the entire hotel. In case of violation of the ban, the hotel will be forced to issue a fine for payment.
Cash (Russian rubles) and cards issued on the territory of the Russian Federation are accepted for payment.
Upon check-in, you must present your passport and the bank card used for booking. If the guest's name does not match the name of the bank card holder or another card is provided, the hotel will refund the full amount of the prepayment to the card used at the time of booking, and it will be required to pay using another card or in cash.
Upon check-in, you must present your passport and the bank card used for booking. If the guest's name does not match the name of the bank card holder or another card is provided, the hotel will refund the full amount of the prepayment to the card used at the time of booking, and it will be required to pay using another card or in cash.
Check-in to the hotel is carried out upon presentation of an identity document issued in accordance with the established procedure:
Excerpt from the Decree of the Government of the Russian Federation of October 9, 2015 N 1085 Moscow "On the approval of the Rules for the provision of hotel services in the Russian Federation".
- passport of a citizen of the Russian Federation certifying the identity of a citizen of the Russian Federation on the territory of the Russian Federation;
- passport of a citizen of the USSR, certifying the identity of a citizen of the Russian Federation, until replaced with a passport of a citizen of the Russian Federation within the prescribed period;
- birth certificate — for a person under the age of 14;
- passport certifying the identity of a citizen of the Russian Federation outside the Russian Federation — for a person permanently residing outside the Russian Federation;
- passport of a foreign citizen or other document established by federal law or recognized in accordance with an international treaty of the Russian Federation as an identity document of a foreign citizen;
- a document issued by a foreign state and recognized in accordance with an international treaty of the Russian Federation as an identity document of a stateless person;
- temporary residence permits for a stateless person;
- residence permit of a stateless person.
Excerpt from the Decree of the Government of the Russian Federation of October 9, 2015 N 1085 Moscow "On the approval of the Rules for the provision of hotel services in the Russian Federation".
An additional fee is charged for early check-in before 14:00 and late check-out after 12:00. The possibility of early check-in and late check-out must be specified at the hotel in advance.
In accordance with the legislation of the Russian Federation, the placement and registration of Russian citizens (with the exception of residents of foreign states) is allowed only upon presentation of the original passport of the Russian Federation. To register at the hotel, foreign citizens must present an original international passport, a visa (if required by the country's migration policy) and an original migration card.
- Children under 14 years old are registered at the hotel on the basis of passports of their parents (adoptive parents, guardians) or other persons accompanying these minors. Originals of the children birth certificates should also be provided during check-in.
- An accompanying person should also provide a notarized permition or a not notirized minor hotel accommodation consent letter from a child's parents (adoptive parents, guardians).
- Accommodation of children of the age between 14 y.o. and 18 y.o. travelling without an accompanying person is carried out strictly upon the provision of a notarized original of the permition letter or a not notarized hotel accommodation consent letter from either parents (adoptive parents, guardians) or other legal representatives of these minors.
Excerpt from the Resolution of the Government of the Russian Federation of November 18, 2020 in edition of 1 April, 2021 "On the approval of the Rules for providing hotel services in the Russian Federation".
The hotel provides the opportunity to stay with pets. Guide dogs are accommodated at no extra charge.
Pets are allowed with prior confirmation from the hotel booking service reservations@hi-mole.ru. The weight limit of cats and dogs is 5 kg. The cost is 1,000 rubles per night. Upon check-in, a refundable deposit of 5,000 rubles is charged.
Pets are allowed with prior confirmation from the hotel booking service reservations@hi-mole.ru. The weight limit of cats and dogs is 5 kg. The cost is 1,000 rubles per night. Upon check-in, a refundable deposit of 5,000 rubles is charged.
Surface parking and garage parking services are provided without prior reservation for a fee if available.
Rental price: 1 parking place in the daytime from 8 to 20 without a fixed place – 1,800 rubles. 1 parking place around the clock without a fixed place – 2,300 rubles per day.
Rental price: 1 parking place in the daytime from 8 to 20 without a fixed place – 1,800 rubles. 1 parking place around the clock without a fixed place – 2,300 rubles per day.
The hotel offers 2 rooms equipped for the accommodation of guests with disabilities. You need to check with the booking department if these rooms and the rooms adjacent to them are available for booking.
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Moscow, Lesnaya str., 15
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